Your Privacy Matters to tt44 —
Transparent Data Practices, Always

tt44 ("the Platform", "the Company", "we", "us", "our") operates the online casino and sports betting platform accessible at https://tt44.io and its associated subdomains and mobile-optimised interfaces. tt44 is the data controller for all personal information collected through the Platform from users located in Bangladesh and other supported jurisdictions.

For all privacy-related enquiries, data access requests, or complaints, you may contact our dedicated data protection team at [email protected], referencing "Privacy Request" in the subject line of your correspondence. We aim to acknowledge all privacy-related communications within five business days and to resolve them fully within thirty calendar days.

This Privacy Policy applies to all users of the tt44 Platform, including registered account holders, visitors browsing the site without an account, and individuals who interact with tt44 through our live chat support service. It does not apply to third-party websites or services that may be referenced on the Platform; those third parties operate under their own privacy policies.

In the course of providing our services, tt44 collects the following categories of personal data:

We collect only the minimum personal data necessary for the specific purpose for which it is gathered. We do not collect sensitive categories of personal data (such as health information, religious beliefs, or political opinions) unless you voluntarily disclose such information in the context of a responsible gaming support request, in which case it is treated with the highest level of confidentiality.

tt44 collects personal data through the following channels:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or submit any form on the Platform, you provide data directly to us.
• Automated technologies: As you navigate the Platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. This collection occurs whether or not you are a registered user.
• Third-party payment providers: When you transact via bKash, Nagad, Rocket, Upay, or other supported payment gateways, those providers may share transaction reference data with us to confirm payment status. They do not share your full payment credentials with tt44.
• Identity verification services: To comply with our Know Your Customer (KYC) obligations, tt44 may use third-party identity verification partners who process copies of identity documents you submit. These partners operate under strict data processing agreements.
• Publicly available sources: In limited circumstances related to fraud prevention, tt44 may supplement your data with information from publicly available sources such as government registers or sanction screening databases.

tt44 uses the personal data we collect for the following purposes:

• Account management: Creating, verifying, and maintaining your registered account, including processing deposits and withdrawals and keeping accurate transaction records.
• Service delivery: Enabling you to access and use the full range of games, live casino products, sports betting markets, and other features available on the tt44 Platform.
• Legal and regulatory compliance: Fulfilling our obligations under applicable anti-money laundering (AML) laws, counter-terrorism financing (CTF) regulations, and Know Your Customer (KYC) requirements. This includes filing mandatory reports with relevant authorities where required by law.
• Fraud prevention and platform security: Detecting, investigating, and preventing fraudulent activity, money laundering, collusion, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible gaming: Monitoring your usage patterns to identify indicators of problem gambling and, where appropriate, proactively reaching out to offer responsible gaming tools or support resources.
• Customer support: Responding to your enquiries, resolving disputes, and improving the quality of our support service through review of chat and email interactions.
• Marketing communications: Sending you promotional offers, bonus notifications, and news about new games or features — but only where you have opted in to receive such communications or where we have a legitimate interest in doing so.
• Platform improvement: Analysing aggregate usage data to improve the performance, design, and content of the tt44 Platform, and to develop new features that better serve our player base in Bangladesh.

tt44 will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required by applicable law, obtaining your consent.

tt44 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract we have with you when you register an account and use our services — for example, processing your deposit or verifying your identity before a withdrawal.
• Legal obligation: Processing required to comply with our legal duties, including KYC/AML obligations, age verification requirements, and mandatory reporting to competent authorities.
• Legitimate interests: Processing we carry out to pursue our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on your consent for a specific processing activity (such as sending marketing emails), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

tt44 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly as necessary to deliver our services:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), BRAC Bank, City Bank, Islami Bank, Visa, and Mastercard — to process transactions on your behalf.
• Identity verification partners: Third-party KYC and document verification services engaged to validate identity documents submitted during account verification.
• Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited usage data to support game functionality, fair play certification, and dispute resolution.
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and analytics service providers who process data on our behalf under written data processing agreements that bind them to confidentiality and security obligations no less stringent than those in this policy.
• Legal and regulatory authorities: Law enforcement agencies, financial intelligence units, or other competent governmental authorities — but only where disclosure is required by applicable law, a court order, or a legitimate regulatory request.
• Business successors: In the event of a merger, acquisition, or sale of all or part of tt44's business, your data may be transferred to the acquiring entity, provided that entity agrees to honour the terms of this Privacy Policy.

In all cases where tt44 shares data with third-party processors, we take contractual steps to ensure your data is handled in a manner consistent with this Privacy Policy and applicable data protection standards.

The tt44 Platform uses cookies and similar technologies (such as web beacons and pixel tags) to provide core platform functionality, remember your preferences, and understand how the site is used in aggregate. The following categories of cookies are used:

• Strictly necessary cookies: These are essential for the Platform to function. They enable core features such as session management, login state persistence, and security token validation. They cannot be disabled without breaking the Platform.
• Functional cookies: These remember your preferences (such as language or display settings) to provide a more personalised experience. They are not used to track your behaviour across other websites.
• Analytics cookies: These collect anonymised, aggregated information about how users navigate the Platform — such as which pages are visited most frequently and where users encounter errors. This data helps us improve the Platform. We use only privacy-respecting analytics tools and do not share raw analytics data with third-party advertising networks.

tt44 does not use advertising or tracking cookies that follow you across third-party websites to build a profile for targeted advertising. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform.

tt44 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes that may arise. The following general retention periods apply:

• Account data and transaction records: Retained for a minimum of five years from the date of your last transaction or the date your account is closed, whichever is later, to comply with AML and financial record-keeping requirements.
• Identity verification documents: Retained for a minimum of five years from account closure or the completion of any related investigation.
• Support communications: Retained for up to three years from the date of the last communication, to support quality assurance and dispute resolution.
• Usage and analytics data: Aggregated and anonymised data may be retained indefinitely for internal research and platform development purposes, provided it can no longer be attributed to any individual.
• Marketing preferences: Retained until you withdraw consent or request deletion, and for a reasonable period thereafter as a record of your opt-out status to prevent inadvertent re-contact.

When personal data is no longer required, tt44 will securely delete or anonymise it in accordance with our internal data destruction procedures.

tt44 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the tt44 servers.
• Encryption of sensitive data fields (including identity document scans and masked payment details) at rest using industry-standard encryption algorithms.
• Role-based access controls ensuring that only authorised personnel with a legitimate business need can access personal data, and that all such access is logged and auditable.
• Regular independent security assessments, penetration testing, and vulnerability scanning of our Platform infrastructure.
• Two-factor authentication (2FA) available to all users and mandatory for administrative access to internal systems.
• Firewall protection, intrusion detection systems, and real-time threat monitoring on all production servers.

Despite these measures, no method of data transmission over the internet or electronic storage is completely secure. tt44 cannot guarantee the absolute security of data, and by using the Platform you acknowledge and accept this inherent risk. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, tt44 will notify you promptly in accordance with applicable data breach notification obligations.

As a user of the tt44 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request", including your registered username and a clear description of your request:

• Right of access: You have the right to request a copy of the personal data tt44 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. We cannot delete data where retention is required by law (e.g., AML record-keeping requirements).
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances, such as while the accuracy of data is being contested.
• Right to data portability: Where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, including profiling. You also have an absolute right to object to direct marketing at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing conducted prior to withdrawal.

tt44 will respond to all valid data rights requests within thirty calendar days of receipt. In complex cases, we may extend this period by a further two months, in which case we will notify you of the extension within the initial thirty-day period, along with the reasons for the delay.

The tt44 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not use the tt44 Platform or provide any personal information to us.

If tt44 becomes aware that personal data has been collected from a person under the age of 21 without the appropriate consent of a parent or guardian, we will take immediate steps to delete that data from our systems and to close the associated account. If you believe that a minor may have registered on our Platform, please contact us immediately at [email protected] so that we can take appropriate action.

tt44 employs age verification procedures during the registration process and may request documentary proof of age at any time. Providing false information about your age constitutes a material breach of our Terms & Conditions and may result in permanent account closure and forfeiture of any funds held in the account.

The tt44 Platform may contain references to, or integrations with, third-party services such as payment gateways and game providers. These third parties operate independently of tt44 and maintain their own privacy policies. tt44 is not responsible for the data practices of third-party services, and the inclusion of a third-party service on our Platform does not constitute an endorsement of their privacy practices.

We encourage you to review the privacy policies of any third-party service you interact with through or in connection with the tt44 Platform. In particular, payment providers such as bKash, Nagad, and Rocket collect and process your financial data in accordance with their own privacy frameworks, which are separate from and independent of this Privacy Policy.

tt44 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of our business. When we make material changes to this policy, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending a notification to your registered email address.

The revised policy will display an updated "Last Revised" date at the top of this page. Your continued use of the tt44 Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should cease using the Platform and may request account closure by contacting our support team.

We recommend that you revisit this Privacy Policy periodically to stay informed about how tt44 is protecting your personal information. The current version of this policy will always be accessible at https://tt44.io/privacy-policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which tt44 handles your personal data, please contact our data protection team through any of the following channels:

• Email: [email protected] — use the subject line "Privacy Request" for fastest routing to our data team. We aim to respond within five business days and to resolve all requests within thirty calendar days.
• Live Chat: Available 24/7 directly on the tt44 Platform. For complex privacy requests, our live chat team will escalate your query to the data protection team and provide you with a reference number.
• WhatsApp: +880 1700 000 000 — available during operational hours (09:00–23:00 BST, UTC+6). For written data rights requests, email is the preferred channel to ensure a formal record is maintained.

tt44 is committed to resolving all privacy-related concerns fairly and transparently. If you are not satisfied with our response to your privacy complaint, you may have the right to escalate your complaint to a competent data protection supervisory authority in your jurisdiction.